Privacy Policy – Smart Social
1. Introduction
Smart Social values the privacy and data protection of all users of our website. This Privacy Policy describes our practices for collecting, storing, using, and sharing information, in compliance with applicable legislation, such as the General Data Protection Law (LGPD) and other relevant regulations.
2. Data Collected
We collect data only directly to enhance user experience and improve the services provided. The types of data collected include:
- Personal Data: Name, email address, phone number, professional information, and other information voluntarily provided by the user when filling out forms on the website.
- Browsing Data: Information about website interactions, such as pages visited, duration of visit, IP address, browser type, device, and operating system.
- Cookies: We use cookies to enhance the website experience and collect data on browsing preferences.
3. Purpose of Data Processing
The collected data is used for the following purposes:
- Service Provision: To personalize and improve services, send updates and relevant information, and respond to questions and requests.
- Communication: To send emails and communications about our products, services, campaigns, and other Smart Social updates.
- Analysis and Improvement: To understand how users interact with the website and identify opportunities for continuous improvement.
- Marketing and Advertising: To send advertisements and promotional content, always respecting the user’s communication preferences.
4. Data Sharing
Smart Social may share data with third parties, including business partners and service providers, only when necessary for:
- Data Processing: To facilitate the website’s operation, such as hosting, payment processing, or data analysis.
- Legal Compliance: When requested by competent authorities, to protect the rights and safety of users and Smart Social.
- Marketing Campaign Execution: To share data with advertising partners for campaign execution, always in compliance with applicable legislation.
5. Data Security
We implement physical, electronic, and administrative security measures to protect personal data from unauthorized access, use, alteration, and destruction. However, despite our efforts to secure information, we cannot guarantee absolute data security.
6. User Rights
Users have the right to:
- Access and Correct Data: Request information about their personal data and correct incorrect information.
- Revoke Consent: Withdraw the consent given for data processing.
- Delete Data: Request the deletion of their data, subject to legal obligations that require retention of certain information.
- Limit Processing: Restrict the use of personal data for specific purposes.
To exercise these rights, users can contact us via the email provided below.
7. Data Retention
Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, as described in this policy, or to meet legal and regulatory obligations.
8. Changes to the Privacy Policy
This Privacy Policy may be updated periodically. Whenever significant changes occur, we will notify users through the website or other communication channels. We recommend that users regularly review this policy to stay informed.
This Privacy Policy reflects our commitment to transparency and the protection of users’ privacy and establishes the foundation for the responsible use of data on Smart Social’s website.